The barcode printing functionality requires the ADM module. First confirm the Dimensions licence includes ADM. If the licence is incorrect, a new licence needs to be applied. For hosted customers, ensure all users are logged out and only the hosting.admin account is logged in before applying the licence update. Once the licence is confirmed, check the following settings:
System Control Options
Click the System tab, then click Options > System Control Options.
On the Records tab, confirm that Store Documents in the Document Management System is ticked. If not, tick it and click Save.
User Records setup
To enable barcode printing for a user: 1. Click the System tab, then click User Records. 2. Open the relevant user record and click Edit. 3. At the bottom of the window, tick Print a barcode for Purchase Invoices and Credit Notes. 4. Click Save. Ask the user to log out and back in to Dimensions for the change to take effect.