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Crashing when printing (Access Hosted Clients)

Updated over a week ago

Dimensions crashing when printing can be caused by old connections left on the hosting server caused by Dimensions becoming unresponsive or users logging off incorrectly in the past.
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To resolve this, we will need to clear these old sessions for you so please raise a new case online and reference the title of this article.
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An interim workaround is to try selecting a PDF printer in Dimensions rather than a real physical printer instead to see if that helps at all.

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