Dimensions

Firstly, please ensure that you are using the correct AOI server URL.<br>If the issue remains, in order to resolve this Support will need to make some configuration changes. Therefore please raise a <a href="https://access-support.force.com/Support/s/createcase" rel="nofollow noopener noreferrer" target="_blank">new case</a> online and reference the title of this article and please include details of the database affected

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