Run a Snapshot
A Snapshot will run checks on your accounts and then report on your trial balance
To do this:
Select System
Select Company
Select Snapshot
Select Validate
Confirm that you wish to validate the figures
The Trial Balance agrees! - It is highly likely that more than one nominal account has an issue.
The Trial Balance does not agree - the credit/debit side is greater by £xx - may be an issue with just one nominal account.
Trial Balance difference
For any one period, your trial balance should total back to zero. It is possible to import a one sided journal for correction purposes, so please review any recently imported journals to ensure the double entry is correct on all of them.If you have recently stopped using the multi currency module, you may no longer see your rounding accounts in your trial balance. If these had a balance, it will not be included in the trial balance in Dimensions. You may need to import a 2 sided journal to move the balance from this account.
Also keep in mind, if you are running your Trial Balance as a report, ensure you do not have some accounts to be 'Excluded from Record Reports', this is found on the Account itself, on the info tab. This will put your Trial Balance out on Reports.
Check the trial balance figures
If you see a difference between the figures on your trial balance and the figures on the enquiry screen when checking the debit values minus the credit values for the transactions, check the following:
The periods you're comparing are the same.
The account you're checking isn't a year end account.
If you've checked the trial balance against the transactions for the same period and have checked your year end accounts and still see a difference, check when the trial balance figures last matched the transactions. Check up to the same period, working backwards from the period the difference occurred in until you find the period in which they last matched.
To keep the figures reported intact, if the difference is in a closed year, adjust the records in the current period to account for it.
Once you have this information, please raise a new case online and reference the title of this article. Please include:
The affected nominal code.
The period and year when this last matched.
Screenshots showing the comparison between the trial balance figure and the transaction totals, taken from Dimensions.