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Purchase or Sales Order status is on Hold and needs to be changed

Updated over a week ago

In order to change the Status of a specific transaction:

  1. Log in to Dimensions

  2. Click on Purchasing or Selling as required

  3. Click on Orders

  4. Find and highlight the required order

  5. Click Edit (pencil and paper icon)

  6. Click on the Blue Arrow beside "Status is on Hold" at the top of the order

  7. Double-click on the required status to change it

  8. Click Save on the order to save the changes and save it back into the batch

If orders seem to regularly being set to Hold automatically, the Dimensions profile settings may need to be changed.

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