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Purchase or Sales Order status is automatically being set to the wrong status

Updated over a week ago

There are settings on the Security Profiles in Dimensions which set the default statuses for Purchase and Sales orders. If orders are automatically being put onto the wrong status, the default status is likely set incorrectly.
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To change the default Status for a Security Profile:

  1. Log into Dimensions

  2. Browse to System, Profiles.

  3. Find the relevant Security Profile

  4. Click on the Global button

  5. Note the default statuses set in the "SOP Order Status" and "POP Order Status" sections

  6. Click Edit

  7. Click on the blue arrow in either the SOP or POP section

  8. Double click on the status you want to make the default. The standard options for status are:

    • Hold: Cannot be processed, will batch the order.

    • Authorise Receipt: Can be processed via the Receipts Batch, part processed in the Orders batch and is not available in the Invoices batch. An order processed live can be receipted but not invoiced.

    • Authorise Invoice: Can be processed via the Invoices Batch, part processed in the Orders batch and is not available in the Receipts batch. An order processed live will be batched as it cannot be receipted.

    • Full Process: Can be processed through any batch or posted live.

  9. Once you have selected the required defaults for SOP and POP, click Save to save your changes

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