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Purchase Order details in Dimensions are different to the same order in FocalPoint

Updated over a week ago

It is possible the Purchase Order in Dimensions has been edited after the order was posted in to Dimensions from FocalPoint. When this happens, the details are not updated back to FocalPoint and therefore this can then lead to a variance when viewing the Purchase Order in Dimensions and FocalPoint.
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Unfortunately, we are not able to tell who edited the Purchase Order as this information is not recorded by the system as standard.
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You should be able to edit the Purchase Order in the batch window in Dimensions to then either update the lines with the correct quantities, or add additional lines with the correct amounts.
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This should then let you match the Purchase Order to an invoice.
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Ribbon style menu:

  1. Select Purchasing from the main menu

  2. Click on the Orders button

  3. Click on the Display button to display a list of batched orders

  4. Select/highlight the required Purchase Order in the Process Batch screen

  5. Click the Edit button

  6. Make the required changes and click OK


Module Menus / Classic style menu:

  1. Select Purchase Orders from the navigation bar

  2. Select Process Batch, Orders button

  3. Click on the Display button to display a list of batched orders

  4. Select/highlight the required Purchase Order in the Process Batch screen

  5. Click the Edit button

  6. Make the required changes and click OK

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