To resolve this message:
Log in to Access Evo as the user experiencing the error.
If the user does not know their password, ask the user to reset their password using the Forgotten Your Password link.
Log in to Dimensions. On the System tab, click User Records.
Click the affected user, then click Options.
At the bottom, click Set ADM User.
Enter the user's Access Evo credentials, then click OK.
If the Access Workspace member no longer has the Document User role, an Access Evo administrator can check and correct this:
Log in to Access Evo.
Click Members.
Click the relevant member.
Confirm the Document role is set to User. If not, set it and click Save Changes.