Clear Multi User Flags
The Multi User flags are set when a User starts a process, such as processing an order from the batch.
If, for any reason, the processing of a transaction does not finish correctly, the System records this fact by not clearing the Multi User flag.
The next time a User tries to work with that transaction, the system refuses access to it saying that it is already being processed by another User.
The Multi User flags can be cleared using this utility.
You should ensure that there are no Users actively working in the accounts.
Select the status flags that need to be cleared by ticking the boxes alongside the area that may have flags set.
A transaction may have flags set in several parts of the system. For example: an order from SOP may set flags in SOP Orders, Customer records, Stock records and System. In this case you should select all the areas in which flags may have been set.
When you have selected the flags to be cleared, click the OK button.