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Error - 'The supplied user Gateway credentials failed validation for the requested service.' when making a CIS300 submission

Updated over 2 months ago

In the System, Company screen, the company details that are entered here are used by Dimensions to generate the file that gets sent across to HMRC.
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HMRC requires the information in this Company screen to match the details that they have on record.
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You can log into the Government Gateway and retrieve the information from there if required.
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This includes:

  • Company Name

  • Branch ID

  • Address

  • Postcode

  • VAT Registration Number

  • Company Registration Number

As long as these all match the information that HMRC have, the submission will be successful.

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