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Error - 'This record is currently being used and cannot be flagged as Inactive' when trying to make a supplier inactive Description

Updated over a month ago

This may be for several reasons. Please check the following items to try and locate the reason for receiving the error message:

  • Are there any transactions in the Purchase Ledger batch for this Supplier?

  • Are there any transactions in the Purchase Order batch for this Supplier?

  • Are there any outstanding orders for this Supplier?

If you are still struggling to work out the cause of the error, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Dimensions.

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