There are various custom processes that you may have in your system, which have been written particularly for your system. Examples of these custom processes are:
Dimensions workflow form (WFF) is not processing correctly
Dimensions does not contain our automatic journal entries or they have not been created correctly
Dimensions is not syncing our databases as expected
Unable to complete workflow form (WFF) entry in Dimensions
One of the windows in the customised section of Dimensions is showing unexpected transactions
Custom menu options are not appearing
Custom triggers on database not working as expected
Custom service that utilises a windows service and custom application.
Custom view that when run gets an error (e.g. no select permission)
If one of these custom processes is not working as expected, support will need to investigate this.
Please log a new case online and reference the title of this article and include details of what used to happen, what happens now and if possible any information about the custom process that is working as expected.