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BACS export file is blank

Updated over a week ago

This issue can sometimes happen because of connection issues. Please try from another computer to see if the same happens.
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If the same happens, Support will need to investigate further. Therefore, please raise a new case online and reference the title of this article and please include details of the user affected.
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Alternatively, you can unallocate, reverse payment and then rerun the bacs return this will allow it to show.

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