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Transaction not showing to reconcile within cashbook

Updated over a week ago

This can happen if a Nominal account is changed to a Bank account. Any transactions entered prior to the change will not be marked as Bank transactions and will not show in the Bank Reconciliation.
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In order for them to show, there are two possibilities depending on whether there are a small or large number of transactions:

  • Small number of transactions: Reverse the transactions and re-input them.

  • Large number of transactions: An update can be applied to the database to reset the status of the transactions, so they then show up in the reconciliation. To get assistance with this, please raise a new case online and reference the title of this article.

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