Synchronise a Dimension user to Access Evo
Login into Dimensions as a SA (system administrator).
On the System tab, click User Records.
Select the required user.
In the ribbon, click Options, click the notepad, Edit icon.
Select either the aCloud User or Access Evo User (seen on later versions) check box.
Click the Floppy Disc, OK icon to save the change. A dialog appears.
Click Yes. Close the Options window.
With the required user still selected, in the User Records, click E-mail.
In the E-mail field, type the Access Evo email address.
Click the Floppy Disc, OK icon to save the change.
Login into Dimensions as the user.
On the System tab, click Data Utilities, Synchronise aCloud Apps. A dialog appears.
Click Yes.
Sign in to Access Evo using Access Evo credentials when the prompt appears on the screen or when it opens in the web browser.
The Consent Required for Access Dimensions, appears. Scroll down your web browser and click Accept.
Dimension is now synchonised with Access Evo. User can log in to Access Evo.
If a user is experiencing some issues in synchronising please make sure your aCloud files are set up correctly.
aCloud files in Dimensions are set up correctly
Navigate to where Dimensions has been installed which is normally: C:\Program Files (x86)\Access Applications\Dimensions\Accounts\2.51g.
Open the External folder.
Open the aCloud.config file with Notepad.
Check the ServiceURL tag is as follows: https://ws.accessacloud.com
Open the Extras folder.
Open the aCloud Identity folder.
Open the Access.Cloud.Identity.Winforms.Launcher.config file with Notepad.
Check the Authority tag is as follows: add key ="Authority" value ="https://identity.accessacloud.com"
In the Extras folder, open the ACP folder.
Open the Access.Cloud.Client.Processor.exe file with Notepad and check add key ="Authority" value ="https://identity.accessacloud.com" and endpoint address =" https://ws.accessacloud.com/Services.svc"
Now synchronise again by following steps from 11 to 16 in the top section.