Paysuite Direct Debit Review
Related topics: Collections, Export, Suggested Collections
After submitting Direct Debit collection requests to Paysuite, this feature can be used to review the progress of those requests.
You should allow several working days before checking the status of the requests, to allow time for the BACS processing to take place.
The search window lets you search for submissions made within a specific date range. Having chosen the one you wish to review, use the Review Paysuite Status button on the toolbar to display the details of each direct debit request in the main window. Dimensions will get the status of each request from Paysuite, and include the result, for review.
Failed direct debits can be toggled to Yes. When the save button is used:
the system unallocates the DD receipt from all invoices so that the invoices are returned to a status of outstanding to pay;
the system generates an adjustment to balance the receipt and update the allocation, and a Receipt Adjustment screen is opened for each transaction which contains default information that can be amended;
the system updates the Direct Debit Collections history with the return and reason.
Once all entries have been reviewed, use the Flag Paysuite Audit as Reviewed button to flag the entire submission as reviewed.