Populate the Settings tab for a customer record

The three options are:

Select the correct VAT Type for the customer by clicking on the desired record from the from the VAT Type list. For more information on creating an any currency customer, follow our article on an any currency customer.

If you select EU State, you need to select the Country from the country list or alternatively type in the country name.

If you select non-EU State, the country list displays all non-EU State countries available in your database.

Both EU and non-EU State country records are created within System or Options module.

You can only select a valid VAT code.

You can only select valid sales analysis records.

You can only select valid bank analysis records.

You can optionally select or enter a Sales and Bank Analysis which records your sales to this customer.

You can also optionally select or enter a VAT Code for this customer.

You can only select valid analysis records.

Sort Code

Account Number

Account Name

Bank Name

BACS Reference

IBAN Number - IBAN is earlier than SWIFT/BIC and is covered by a separate ISO Standard

SWIFT/BIC Code - These are ISO standard formats that are unique identifiers for international financial institutions.

Only available where your Financials is integrated with the Direct Debit Module.

Collection Type - Defaults to Auddis, but you can change it to Sepa.

Days to Elapse - Pulls through default if one set up, otherwise blank.

Status - A list of Direct Debit statuses defaulting to No Direct Debit.

Mandate ID / Date of Signature - Insert as appropriate once the instruction has been set up.

This section is set up for communication purposes and you are also able to set a customer to be Inactive by toggling the Inactive buttons from No - default, to Yes.

You won't be able to set a customer to be inactive if they have transactions saved in the batch.

EDI stands for Electronic Data Interchange.

EDI is a standard electronic format that replaces paper-based documents such as purchase orders or invoices.

By automating paper-based transactions, organisations can save time and eliminate costly errors caused by manual processing.

The Head Office set up allows you to Invoice a Head Office for an order that has been placed by a Sub Office.

There are standard email templates defined when a new database is created.

You are able to add new ones within the System Module which is permission driven.

You can set the email template for the following:

If your database has several templates set up for each option, you can select the relevant one from the drop-down list.

The Contra Settings section only becomes visible once you save a customer, or if you're editing an existing one. It won't be available when creating a new customer.

You can use the Contra Settings when you have a customer who also buys from you and you wish to offset any money owed by this customer against money that you owe them. To set up a contra relationship between a supplier and a customer, you have to have existing supplier records in the Creditors or Purchase Ledger module.

For more information on how to link a customer to a supplier record, follow our article on setting up a customer and supplier relationship.