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Create a currency customer

A guide to creating a currency customer in Dimensions Cloud, covering how VAT type drives currency selection and the steps for setting up EU and Non-EU currency customers.

Updated over a week ago

When you create a new customer record, you can choose what currency you want to allow this customer to trade in.

You must already have the currency set up in your database before you can assign a currency to your customer.
The currency that you set up the customer record with will be the default currency offered on any sales transactions, and you will not be able to change the default currency and the currency field will be disabled on all sales transactions.

You can set up a customer in any currency that exists in your database.

In Access Dimensions Cloud, the VAT Type on the Settings tab of a customer record drives whether the customer is a Home, EU or Non-EU VAT type.

You can set up a Home VAT Type customer, which means if your database's currency is GBP, then the default currency for the customer is going to be GBP, and they can only trade in GBP on any sales transactions.

You can also set up EU or Non-EU VAT Type customer by selecting these options from the the drop-down list. When selecting EU VAT, you must also select the Country from the country list or alternatively type in the country name, then you can select the currency.
The selection of a country record is used to validate the VAT rates on sales transactions for the customer and also allows you to be able to select the correct sales and bank analysis.

To create a currency customer selecting EU Vat Type

  1. Click Debtors then click Customers.

  2. On the Customer Records screen, click + New Record.

  3. Click the Settings tab.

  4. Set the VAT Type to be EU.

    • Note: When you select EU VAT Type, you will see a new compulsory field is displayed called Country that you must enter so that the currency can be selected accordingly.

  5. Select as an example BE for Belgium from the drop-down list.

    • Note: You can set the Currency Code field as EUR.

  6. After entering a code and a name, click Save.

The customer is set up as a EUR customer and the default currency offered for sales transactions will be EUR and you will not be able to change this. If you want your customer to be able to trade in all currencies, you must set them up as any currency customer.

To create an any currency customer selecting Non-EU

  1. Click Debtors then click Customers.

  2. On the Customer Records screen, click + New Record.

  3. Click the Settings tab.

  4. Set the VAT Type to be Non-EU.

    • Note: When you select Non-EU VAT Type, you will see a new optional field displayed called Country that you can enter or can leave blank.

    • You might have a county record created for a Non-EU currency that you can assign to the customer.

  5. Select as an example US for America from the drop-down list.

    • Note: You can set the Currency Code field as USD.

  6. After entering a code and a name, click Save.

The customer is set up as a USD customer and the default currency offered for sales transactions will be USD and you will not be able to change this. If you want your customer to be able to trade in all currencies, you must set them up as any currency customer.

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