When using SMTP to send emails from Dimensions, you can specify a CC/copy email address in the settings of the user that is sending the emails as follows:
Note: The following does not apply if using MAPI for sending emails.
If using Ribbon style menu, click System, User Records.
If using Classic/Module style menu, click System Control, Users, User Records.
Select the user that sends emails
Click E-Mail
Select the Copy E-Mail to check box
Enter your required copy email address
Click OK to save the record.