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Aged Debtors does not equal my Sales Control Account

Updated over a week ago

Things to Check:

  • Use the Enquiry Screens to compare the totals of Sales transactions with those in the Control Account(s) for the same periods. Export the data to Excel to identify individual transactions that are missing or whose values do not match.

  • Have any Journals been posted directly to the control account?

  • Are all Analysis codes you have been using set up correctly?

  • Are you running a 'As at date' report, and comparing it to a 'As at Period' reporting method on the nominal. These will never equal, as not all transactions dates will reflect the periods and years they have been posted to.

If you have ensured these two are okay, then please raise a new case online and reference the title of this article and please include details of the differences seen between the two reports.

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