To resolve this, ensure a fie called UNICOWS.DLL exists and is accessible in the installation folder of Dimensions on the affected user's computer (you may need to obtain a copy of the file from a working computer):
C:\Program Files (x86)\Access Applications\Dimensions\Accounts\<version>\
Restart Dimensions and then try again.
If you still require assistance, our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Dimensions.
Error - 'The Microsoft layer for UNICODE(UNICOWS.DLL) can not be found.' when trying to print
Updated over a month ago