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Error - 'The Microsoft layer for UNICODE(UNICOWS.DLL) can not be found.' when trying to print

Updated over a week ago

To resolve this, ensure a fie called UNICOWS.DLL exists and is accessible in the installation folder of Dimensions on the affected user's computer (you may need to obtain a copy of the file from a working computer):
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​C:\Program Files (x86)\Access Applications\Dimensions\Accounts\<version>\
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Restart Dimensions and then try again.
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If you still require assistance, then please raise a new case online and reference the title of this article and include details of when this first happened.

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