Purchase Invoice Register invoice is appearing in the Invoice Register batch but cannot be processed and needs to be removed

The transactions cannot simply be removed as they have gone through the process of matching and approving. They must be posted and credited in Dimensions.
​
To resolve this issue Support will need to run some scripts on the database. Therefore please raise a new case online and reference the title of this article and please include details of the transactions affected. Support will set the transaction to a state where it can be processed. You will then need to post and credit the transaction in Dimensions.