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Support for secure email technologies such as DomainKeys Identified Mail (DKIM)

Updated over a week ago

At the time of writing this article, Dimensions does not support the following email technologies:

  • DKIM

  • DMARC

  • MTA-STS

Dimensions does support:

  • SPF record inclusion (through DNS amendment)

There are plans to develop this area further, however there are no specific timescales as yet.
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Unfortunately it is not as simple as turning on DKIM, as it effectively stops us sending emails from the application, pretending to be from the customer's mail server.
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The current plan is to support SMTP smart host, which will allow Dimensions to root emails via the customer's own SMTP server.
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The workaround for the time being is to use a different domain, or a sub-domain to send emails from Dimensions.

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