The Credit note email template is only available on Dimensions 3.00
System Tab
Type
You can choose either SOP Invoice, SOP Credit Note, POP Order, Purchase Remittance or Sales Statement from the menu
Each template can only be associated with one Type, although each Type can have multiple related templates
For Dimensions 2.60a email Templates as below
System Tab
Type
You can choose SOP Invoice or Sales Statement from the menu
Each template can only be associated with one Type, although each Type can have multiple related templates.
