If you are using AOI with Dimensions 3.0 then please check that your Data Connection email address matches your Access Evo Email address by following these steps:
Open AOI Administrator.
Click **Data Connections**.
Select the desired data connection from the list of available data sources.
Amend the Email if incorrect.
Click Validate Email.
A browser pop-up will open for you to Sign-in.
Once you have signed in using the browser. Go back to the AOI Administrator.
Click **Update** to save changes.
If you have multiple databases to update, repeat steps 3 to 8 for each one.