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Supplier balance does not match outstanding transactions

Using multi currency

It is possible to post transactions to a supplier account in multiple currencies. It is also possible to enter these transactions with a 0 in one of the currency fields. For example, £50 and €0.
This will cause the transaction to only appear with a value of £50 when the transactions are shown as their £GBP value. When the transactions are listing using their €EUR value it will show a value of €0.

In this situation, the total balance for an account will be £50, but when the list of transactions is displayed in €, the total of the outstanding column for the transactions will be 0.

To change the view:

  1. Open the Transactions window for the supplier in question. A new window appears with a grey bar along the top.

  2. On the right of the grey bar, use the drop-down and select the different currencies from this list. This will allow you to see the transactions that have a value in one currency and not in another.

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