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Synchronise a Dimensions user to Access Evo

You can synchronise a Dimensions user to Access Evo to enable access to Access Digital Tax. You'll need system administrator (SA) permissions in Dimensions to complete these steps.

Synchronise a Dimensions user to Access Evo

Follow these steps to synchronise a user and link their Access Evo email address.

  1. Log in to Dimensions as a system administrator.

  2. On the System tab, click User Records.

  3. Select the required user.

  4. In the ribbon, click Options, then click the notepad, Edit icon.

  5. Tick Access Evo User (or aCloud User in earlier versions).

  6. Click the Save icon. A dialog appears.

  7. Click Yes. Close the Options window.

  8. With the relevant user still selected, click Email in the User Records ribbon.

  9. In the Email field, enter the user's Access Evo email address.

  10. Click the Save icon.

  11. Log in to Dimensions as the user.

  12. On the System tab, click Data Utilities, then click Synchronise Access Evo Apps. A dialog appears.

  13. Click Yes.

  14. Sign in to Access Evo when prompted on screen or in the web browser.

  15. The Consent Required for Access Dimensions screen appears. Scroll down and click Accept.

Dimensions is now synchronised with Access Evo. The user can now log in.

If synchronisation fails, check the following configuration files.

Check the aCloud file configuration in Dimensions

If synchronisation is still failing, check the following configuration files.

  1. Open the Dimensions installation folder. The default path is: C:\Program Files (x86)\Access Applications\Dimensions\Accounts\[version].

  2. Open the External folder.

  3. Open the aCloud.config file with Notepad.

  4. Confirm the ServiceURL tag reads: https://ws.accessacloud.com

  5. Open the Extras folder.

  6. Open the aCloud Identity folder.

  7. Open the Access.Cloud.Identity.Winforms.Launcher.config file with Notepad.

  8. Confirm the Authority tag reads: add key="Authority" value="https://identity.accessacloud.com"

  9. In the Extras folder, open the ACP folder.

  10. Open the Access.Cloud.Client.Processor.exe file with Notepad and confirm: add key="Authority" value="https://identity.accessacloud.com" and endpoint address="https://ws.accessacloud.com/Services.svc"

  11. Synchronise again by following steps 11 to 15 above.

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