There are 2 places to check this,
Firstly check the user settings as this is per individual user.
1. Navigate to the System tab.
2. In the Security section, click User Records.
3. Choose the user who email the remittance out.
4. In the Record area, click Email .
5. Check the Email address here and this will be the email address used to send remittance. If this is empty then please go to next section.
Secondly Check System Settings
1. Navigate to System Control.
2. Click on the System Options button.
3. Click on the System Format Tab.
4. Click on the System E-mail Defaults button (blue arrow next to it) Note: If this is an upgraded database (i.e. from a previous version) then the words “System E-mail Defaults” may not be seen, but the blue arrow will be.
5. The email address used here will be the e-mail ‘Sender’ – i.e. [email protected]
6. If you have Tick the Copy E-mail to box and enter in the name of a recipient if a copy of each e-mail that is sent should be sent to someone else. This can be used as a way to copy of what was sent as emails from here don’t appear in outboxes.
