Period roll-forwards in Dimensions are irreversible. Once a ledger is rolled to the wrong period, there is no in-app way to undo it. The options below are the only corrective actions available.
Corrective actions
You have two options:
Option 1 — Restore the database to a previous backup
Submit a restore request to your system administrator or support team. Specify the approximate time the roll-forward occurred so the correct backup can be identified.
Best suited when a large number of transactions are affected. Be aware that restoring the database reverts all data to that point, and any other changes made since the backup will be lost.
Option 2 — Manually correct affected transactions
Use the Corrections module to manually adjust the affected Debtors transactions to the correct period. Confirm each correction posts to the correct nominal accounts.
Best suited when the number of affected transactions is small. This option requires careful attention to ensure all corrections are accurate.
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If you need further assistance, contact your system administrator or support team.