To alter the customer or supplier document setting (i.e. Invoice):
Go to the Creditors or Debtors tab
Click Customers or Suppliers
Find the relevant customer or supplier
At the top, next to the green arrows, you will see Scroll
Scroll to the right until you get to Documents
Click Edit
Click the Paper with clip icon next to Document Settings
Edit the relevant default destination to alter where it is sent
Click Save. Once done, this will save as the default destination for all of this type of documentation for this customer.
Please note: if you did want this setting to be changed so that the system automatically defaults to email rather than print, then this wouldn't be possible in standard Dimensions. The options available would be to keep changing this manually on the system or to get a modified trigger added which would be charegable. A last option is that a Wish can be raised via the Support Team to see if this would be considered for a future release. If you did want this raised as a Wish, please raise a new case and reference the title of this article.