For barcodes to scan correctly, the barcode must be as clear as possible. Making the barcode longer on the report helps define the bars more clearly. Another common cause is an increase in the length of the transaction audit number (primary key) — for example from 5 to 6 digits — which means the full barcode no longer fits within the printable area of the label. To fix this, reduce the font size of the barcode in the Crystal Reports file Barcode.rpt. How much to reduce it by requires trial and error. See Find the ACD Document location for the Crystal Report template path. If you need further help, contact support. See Get support in Dimensions.
