Obtain a copy of our hosted Dimensions database (Access Hosted Clients)

You will need a copy of SQL Server to restore it onto.
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To request a copy of your database, please raise a new case online and reference the title of this article and please include the database name that needs to be backed up.
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The database can be sent to yourselves via our secure ftp so please advise who that information would need to be sent to within your organisation as well as a mobile number we can send the secure ftp password to.