Error - 'You have logged in using a different email address from the one used to launch Dimensions from Access Evo. This is not supported. Please try again without changing the email address' (Access Hosted Clients)

The error message is caused by the email address in the Dimensions database being different to when the email address was previously synchronised with Expenses. Therefore please raise a new case online and reference the title of this article and please include details of the user getting the error.