Error - 'You have logged in using a different email address from the one used to launch Dimensions from Access Evo. This is not supported. Please try again without changing the email address' (Access Hosted Clients)

The error message is caused by the email address in the Dimensions database being different to when the email address was previously synchronised with Expenses. To resolve this - our support team will need to investigate, run scripts or liaise with the hosting or development teams. Any Issues with contacting us, please see the following Get support in Dimensions.