Skip to main content

Error - 'You cannot delete a statement that contains reconciled transactions' when trying to delete auto bank reconciliation statement

Updated over a week ago

This error would be caused by the presence of reconciled transactions in the statement. It can be resolved by following these steps;

  1. Check the reconciliation flag which can be found in the Rec column on the statement and ensure that it has a status of C for all reconciled transactions.

  2. If the flag status is R, to set it to C, click Undo Reconciliations icon (blue arrow pointing backwards) on the Auto Bank Reconciliation window.
    ​Note: This will undo all reconciliations in the statements and any required reconciliations would need to be redone.

  3. Click the Reconciled tab when a transaction with a reconciliation is highlighted and click the Remove from Reconciled list icon (page with blue line and red cross). This will unreconcile the highlighted transaction.

  4. Repeat step 3 for all reconciled transactions.

  5. Click Save icon.

  6. Close the Auto Bank Reconciliation window and reopen it with the statement reference.

  7. Click Delete Statement icon (white sheet with red cross).

Did this answer your question?