To be able to close an order, the delivery and invoice quantities must be the same.
Steps below to close a purchase order, please make sure your User has the right permissions to complete the following:
1) Open the Purchase Order batch window using one of the following methods
Purchasing, Process Batch, Orders
Purchase Order, Process Batch, Orders
Access Menu, Purchase Orders, Process Batch, Orders
2) Locate the specific Order Number.
3) Click on the Detail button at the top left corner of the Process batch window
4) Click on Close Order button at the top left of that window
5) Select OK to continue process.
6) Select Yes to finalise the process.
Furthermore, if you require a Purchase Order to be amended and not closed completely, you can use the Delete button that is on the Purchase Order itself. Once you have pressed Delete, a message will appear advising 'please note that deleted lines cannot be recovered'. This will remove the Purchase Order line rather than closing the Purchase Order.