This is often caused by Dimensions asking to login to the database, but not receiving a reply due to the database being busy. Heavy reporting, or a crashed application can cause this. Your IT may need to investigate what on your server is causing the block - by looking at the SSMS activity monitor.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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