After a licence renewal, you might see the message 'You have not entered any EC information. OK to continue?' in Dimensions when you did not see it before. The message is controlled by the EC/SSD option on your licence, so it is resolved by checking that option rather than by changing your data.
Why you see the message
The message appears when the EC/SSD option is turned on for your licence. If your business does not use EC Sales or SSD functionality, the option may have been turned on by mistake when the licence was renewed.
Resolve the message
Check whether your business needs the EC/SSD option.
Contact the support team and tell them the message appeared after your licence renewal.
Provide your DM reference, company name and licence expiry date so the support team can find your licence.
Ask the support team to issue a new licence without the EC/SSD option.
The support team issues a new licence with the option turned off. Once you apply the new licence, the message no longer appears.
Important: If your business does use EC Sales or SSD functionality, keep the option turned on and enter the EC information instead.