This option enables you to write off Bad Debts. This menu option will not be available unless you have access to it via your Security Profile.

Clicking the Display icon on the search window will populate the Write Off Bad Debts window with transactions that match any criteria that you enter in the fields on the window.

You can enter search criteria to select transactions by Customer Code or Name; Sort Key; Debt Status; Due Date, Reference, Credit Controller ID or Currency.

Clicking the search icon alongside any field will display a list of codes or values from which you can select an item to populate the field.

At the foot of the window are two fields in which you should enter the detail for the Bad Debt Write Off transaction.

Transaction Date - this will default to the System date and will display the Year and Period to which the transaction will be posted. You cannot amend the date, year or period.

Bad Debt Analysis - this field will be populated with the Analysis Code that you selected in the System Control options for Credit Control. You can enter or select a different analysis code if you wish.

When you have entered the criteria that is to be matched and checked the Write Off Bad Debt detail fields, click the Display icon to activate the search and populate the Write Off Bad Debts window.

Searches can be saved using the Save Search feature and retrieved for use by clicking the Select Search icon.

Clicking the Clear icon will clear the fields on the search window.

The Search window can be re-opened from the Change Debt Status window by clicking the Search icon.

When the search is activated, this window will display a list of the transactions that match the criteria entered.

The list can be sorted by any of the columns by clicking on the column header.

Selecting a line in the list and clicking the select button will switch the process status of the lines from NO to YES and vice versa.

The select all button will switch the process status for all lines in the list.

The process status can also be changed with a double click.

Only the lines that are set to YES will be processed.

Please note: Transactions marked with asterisk (*) cannot be written off automatically.

These transactions:

These transactions cannot be written off automatically. You can write off these transactions manually by posting the Bad Debt Written Off for the total value of the transactions.

Both these tasks can be done from this window.

Only the transactions flagged as YES will be printed or exported.

The report should be printed in landscape format.

Displayed when you select OK on the Write Off Bad Debt List window, the Post Bad Debts Written Off window prompts you to confirm the total value to be written off and the allocation details.

Allocation Date - this will be set to the system date. You cannot change this date.

The Year and Period will be set to the latest Year and Period for which a debt is being written off or the next open period if that period has been closed.

You may require future period posting rights to post the write off transaction. If you do not have sufficient rights, a message will be displayed to inform you.

OK Click the OK icon to post the write off transactions.

One bad debt transaction will be created for each transaction that is being written off. The transaction reference will be prefixed BD.

The process window will close and you will be returned to the Write Off Bad Debt List window.