Access the Sales Transactions Enquiry screen
Click Debtors then click Sales Transactions.
Note: All transactions are displayed. You can narrow down you search using advanced filters. You can also search on the columns directly by pointing the mouse to the name of the column and click on the 3 small horizontal lines and choose from the available filter list, then click OK.
The Sales Transactions Enquiry screen holds all the transactions for all your customers and enables you to make enquiries about transactions in your data file.
All of our enquiries use the same look and feel as well as functionality for consistency purposes.
You can run enquiries against all records or just a specific record.
You can apply filters to ensure that only the transactions you're interested in are displayed in the enquiry window.
You can look at just the header information, or you can open the transaction to see all the detail lines it contains by clicking on the arrow.
Access to enquiry windows is controlled by your Security Profile.
You can set a transaction on dispute by selecting the checkbox against the transaction on the On Dispute column and selecting a query reason which is not compulsory.
To remove the dispute flag, click on the selected checkbox against a disputed transaction. If the on-dispute column is not displayed as a default, you can add it through the Configure Columns under the cog icon.
To access a customer's transactions directly from the customer record, please refer to accessing transactions directly or from a customer article.
Note: When clicking anywhere on a row, the action panel automatically opens from the right. You can close the action panel by clicking on the > in the middle of the panel.
The sales transaction enquiry is made up of the following sections:
Sections | Description |
Record Count |
|
Search field |
|
Saved Filters List |
|
Advanced Filter |
|
Cog |
|
The Grid |
|
Hyperlinks - Account Code and Account Name |
|
Action Panel - |
|

