Skip to main content

Delta Plugin - Error - 'Error encountered while receiving Credit Note Goods...'

Updated this week

This error usually occurs when at least one of the detail lines on the SO Credit Note are linked to an invalid or non-existent Sales Order Credit, or the order from the Dimensions side is already completed.
​
To resolve this issue Support will need to run some scripts on the database. Therefore please log a new case online and reference the title of this article and please include details of the Credit Notes that are stuck and the order number from the error message.

Did this answer your question?