Depending on the nature and the Dimensions API you are experiencing issues with you may be able to get support from a trained Dimensions Analyst. Otherwise if the query is deemed too complex for support or requires any kind of amendment to the core Dimensions Code it will likely require Access Consultancy or Development Resolution.
Support will initially investigate the problem to try and establish the nature of the issue. Therefore please raise a new case online and reference the title of this article and please include details of how to obtain a copy of the database affected.
Using Dimensions API process to insert data not behaving as expected
Updated over a week ago