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Delete an existing customer record

A guide to deleting one or more unused customer records, including the restriction that prevents deletion if the customer has been used in a transaction.

Updated over a week ago

You can delete an unused customer record or records if you have created them by mistake.
You will not be able to delete a customer if you have used them in a transaction.

Delete a customer record or multiple records

  1. Click Debtors then click on Customers.
    ​Note: All customers are displayed. You can narrow down you search using advanced filters. You can also search on the columns directly by pointing the mouse to the name of the column and click on the 3 small horizontal lines and choose from the available filter list, then click OK.

  2. Select the checkbox in front of the customer or customers you wish to delete.
    ​Note: The Action Panel automatically opens from the right-hand-side of the screen. You can close the panel by clicking on the arrow icon on the right-hand side middle of the screen.

  3. Click on the Delete card.

  4. Once you have read the confirmation messages displayed, click on Continue to delete the record.

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